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Lean Six Sigma for Service and Support
Applying the right metrics and process improvement tools to optimize Post-sale Service Delivery and enhance the customer experience
July 28 - 30, 2008 *
Venue to be confirmed, San Francisco, CA
6th Lean Six Sigma for Pharmaceutical, Biotech, and Medical Device Excellence
Developing a Comprehensive Lean Six Sigma Culture and Sustaining Maximum Gains
July 28 - 31, 2008 *
The Portofino Hotel & Yacht Club, Los Angeles, CA
Order to Cash Summit
Aligning people, processes, systems and technology to achieve optimum organizational efficiency, high customer retention and successful cash management
August 18 - 20, 2008 *
Embassy Suites, Chicago, IL
Knowledge Management for Service and Support
Leveraging People, Processes, & Technology to Raise Customer Satisfaction, Achieve Greater Efficiencies, and Increase Productivity
August 18 - 20, 2008 *
Hyatt at Fisherman's Wharf
Seis Sigma Summit 2008
Estratégias de melhoria continua e excelência operacional através do enfoque em Seis Sigma como gestão de negócio
August 25 - 27, 2008 *
Hotel Unique, São Paulo, SP
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